It's a rental car. I put on my hazard lights so cars could go around me and all the lights on my dash were flashing, brakes would not engage and it took several attempts to restart the car. Schedule a test drive in advance at your convenience. The contact referenced nhtsa id number: 10167260. It sucks, I know; but before giving up, try this and see if its the problem it MIGHT work for you! It can be a couple of things, it may be a piece broke or needs to be lubed as it's not pulling the latch all the way open. The doctor recommends that you purchase a Ford Escape. This has created a real problem for people with a disability. I check repeatedly to make sure that all doors are closed. The failure mileage was 33,000. The rpm would not increase. The malfunction caused the brakes to not function properly. Codes for the later 2 problems were sent to central computer, but no power steering error code was sent. Think you have a lemon? When sitting at red lights, the engine completley shuts off. No high fees. Restart the screen. Startled, you and your friend fall over, cracking your spleens in four places. The vehicle was not repaired. My new 2019 hyundai sante fe from the time I bought it had the yellow check engine light come on. The sell you the system it works on your phone, works from anywhere no distance limitations ect. In addition, while depressing the brake pedal, the vehicle failed to slow down when making a right turn. It jerks sometimes. I contacted my local hyundai dealership to have this recall fixed but was told they couldn't take my car in until october 27th 2022 at kerry hyundai, 6149 hopeful church rd, florence, ky 41042 if it's just a fuse replacement why do I have to wait over 3 month to have it fixed. read more Lance Answer Master Auto Technician Jehndam Advanced OMC and Mercury Marine, Instructo Vehicle resumed driving on cruise. EVENTUALLY, THE VEHICLE STARTED AFTER APPROXIMATELY 10 MINUTES. 0000001800 00000 n I understand I do not have to consent in order to purchase any products or services, carrier charges may apply. Chat With a Mechanic For Personalized Help. This is not an answer to a problem that can effect millions of disabled people spending many thousands of dollars on new cars that want to feel safe. The manufacturer was notified of the failure and initially offered to assist the contact with the purchase of another vehicle. No fancy tricks. Specifications apply to U.S. vehicles only. Smart key: Press and hold the liftgate open/close button for one second to . I was not able to reproduce the issue afterwards but to be honest I kept only about 50 miles since then. The airbag also deployed due to this incident. I WAS TOLD IF IT HAPPENS AGAIN THEN THEY WILL CALL THE MAIN HEADQUARTERS. Or, instead you can send a secure message to our legal team. I had to file a claim with my insurance company and had to get the vehicle fixed. ZH)4Fr80|;1@Z*$22p"1,bEE\23c ),Gx|3[88Pj6)sc?**9Y` A Hot Car. If the liftgate is opening and it senses pressure from a low-hanging branch or a garage, the liftgate will reverse direction and begin lowering in order to prevent damage to itself. My sunroof exploded while I was sitting in a driveway. Tl* the contact owns a 2019 hyundai santa fe. In order to get the car off the road we had to move it physically off the road. This is terrifying and Im scared its going to cause an accident. They stated that they repaired the leak by sealing the tail lights, however, there was water on the cargo cover in addition to the carpet. The moral of the story for Hyundai owners is to avoid driving their SUV in the cooler weather or strap in real tight for a wild ride. However, the failure has recurred several times. They should be doing that already to find out how to fix it once and for all so I don't have to keep coming back. Manually pushing or pulling the liftgate may activate the systems obstacle detection feature and stop the power operation or reverse its direction, replicate a strut failure, or damage mechanical components. Still nothing. Placed vehicle in park and at idle. Hyundai Santa Fe: Smart key function. Keep looking to the left passed the spot you found. The collision avoidance warning did not sound and when I applied the brakes, abs did not activate and the brakes did not work properly. Hyundai told me for months that they couldn't recreate the problem to fix it even though it happened 2-3 times minimum per week. The rear power gate also has started malfunctioning. Electric power steering failed after starting car and beginning drive. At least all the other manufacturers seem to do that Joe So you took delivery of it that way as well correct? The contact would be forced to turn off the vehicle and open the driver's side door to reset the vehicle; after multiple attempts, the engine would restart and resume normal operation. The contact had not experienced a failure. Make sure to deactivate the Smartkey tailgate function while washing the vehicle. Work for Earnhardt; Download Right Place Right Time featuring Blaine Long (888) 820-3377. While pulling into a parking space at an extremely low speed, foot tapping the brake, the car excelerated (uncommanded) at what appeared to be full throttle. Dealer can not recreate the issue. These things happened while in motion and parked.. Liftgate locks again automatically when closed. Some vehicles are shown with optional equipment. A check engine light went on. The idle down feature stopped working several months ago. No improvement after workshop visit 1.2022 and. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Purchased vehicle 7/25/2022 at the end of october battery was dead we jumped it. This is one of the simplest and easiest ways to fix your screen issue. The contact stated the failure had occurred twice within the last 18 months. I had to restart the engine in order to continue maneuvering the vehicle. The dome lighting, lights do not go off when the doors are closed. I contacted my insurance agent and then I contacted enterprise rental company in bend oregon. When I came to a stop the car would not move, a message flashed across the dash saying something about the auto stop feature was active and I had to put the car in park or neutral in order to drive again. Stuck in 3rd towing using tow mode I hear no answer what to do I have 2 of these 1500 2022 gts plus remote start fail and towed to dealer. Has happened numerous times almost daily. I am afraid if I would get stalled one fine day And also afraid hyundai service center would just say not reproducible and may just say to turn off the feature may be? I have found that hyundai is doing a recall to replace starter and a software update. You can check this by putting a small amount of pressure on both sides of the connector to see if there is any space between them. The dealer does not have access to this system. Some articles and photos are made with the help of AI, If You Have A Hyundai And The Trunk Doesnt Open, Try This, Introducing The Inspiring Dad: A Personal Blog with a Little Bit of Everything, One Step Closer Its Not Over For Steven Avery. 0000002941 00000 n If so please let comment! Press the Up/Down buttons on the steering wheel until Settings is displayed on the instrument panel, then press the OK button. But when I grab the handel the tailgate does not budge. Our payment security system encrypts your information during transmission. You would wave your foot under the tailgate, signifying that you wanted it to open. Learn more about its convenient functions and best-in-class features ranging from performance and safety. It is currently at the dealership waiting for the blind spot monitoring modules. We are Lemberg Law, a Consumer Law Firm. As I recall, it started on the 2013 Ford Escape, and the way it worked was this: you would approach the car with the proximity key in your pocket and two full bags of groceries in either hand. This engine has 3. While I am not an engineer, I possess enough firsthand and academic vehicle experience to recognize the abnormality of this vehicle braking operation. 73 0 obj <>stream Press and hold the button for one second to open the liftgate. What happened there was, you would push a little button on the key fob, and POOF! After all, they are considered to be one of the most essential safety features. 0000012869 00000 n Are There New Cars at Rosen Hyundai that Have a Hands Free Smart Trunk? The warning only turns off after the vehicle has been turned off and not again started for several hours. He worked as a manager for Porsche Cars North America before quitting to become a writer, largely because it meant he no longer had to wear pants. What is the difference between a liftgate and power liftgate? The dome gets extremely extremely hot. There are many other complaints on the internet. The contact stated that while driving at 75 mph and was about to switch over to the left lane with the left signal indicator light on, the warning left indicator alert sensor light failed as a result, the contact collided side by side with another vehicle. Hyundai says I don't meet the requirements for a buyback or exchange and have frankly been extremely rude. It is accurate at the time of printing. The contact had taken the vehicle to two separate dealers, freehold hyundai (4065 us-9, freehold, nj 07728) and greg may hyundai (1501 tx-340 loop, waco, tx 76712)] on multiple occasions but neither dealer was able to duplicate the failure. How do you tailgate without killing the battery? Tl* the contact owns a 2019 hyundai santa fe. problems related to hatchback/liftgate (under the structure category). I was on hold for roughly 30 min. Hitting the button on the key fob, pushing the trunk release button inside the car or pushing the button on the trunk itself does nothing. I later learned from other motorists that this has happened to them in their SUV's. SAE Net Horsepower @ RPM. H\@. I also was having trouble with the blue link system, they were having to reset it each month until they decided to make a ticket for repair in which took a month or so in order for the engineers to see if it was default on there end. The contact stated while driving at 65 mph, a thick, grayish smoke entered the vehicle cabin from the rear, passenger side without warning. The matter was reported to the manufacturer who refuse to replace the vehicle and offer 0 compensation for my inconvenience which I refuse to accept. The contact was referred back to the dealer for assistance. You'll also notice advertisements on my site, which help contribute to the costs of running the site. The manufacturer was notified of the failure and provided a case number: 15818438. Some doors also open when you hover your foot underneath the car. Message or call 877-795-3666 today. The service dept. The contact stated that the failure continued, the vehicle was taken back to the dealer and the unknown safety warning software update was performed. The Hyundai dealer replaced the sender assy-fuel pump, and sender assay-fuel. It has been inconvenient to park my vehicle outside and away from structures and to constantly be pulling over when I smell something to make sure my car is not on fire. They have recently sent an e mail telling me that that I must accept changes in my blue link (they are going to share data from that with other companies). 2010 Indigo Hyundai Santa Fe 2.4L GL 6-spd manual (10 . Tl* the contact owns a 2019 hyundai santa fe. . The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. When the lane keep assist (active mode) is engaged a green light appears on the dashboard And when it disengages the green light just turns off And no sound/beep warning happens And I believe that it is a design flaw that there would be no beep/sound/alert when the lane keep assist dis engages and you still say that the driver is accountable/responsible. This is happened at highway speed's about six times. Call our Helpline today! This vehicle has fca + pedestrian, scc, lka. This has happened 3 times this year 2021. Recall 218 for possible engine fire was issued in early february 2022. They have no idea what's wrong and are just throwing parts at the car hoping it's fixed. Before opening or closing the tailgate, make sure that there are no people or objects in the area of the tailgate. Instead, a motor opens and closes a power liftgate electronically. The vin was unknown. We didnt want to drive the car with our baby so that same day we called a different dealership and told them our issues and they were great. I have been without my vehicle three times due to service/warranty related issues - twice in a rental, and now the third time I am using a friend's vehicle. In order to stop this from happening you have to remember to turn the auto stop feature off. The contact noticed an abnormal burning odor coming from the rear of the vehicle when driving up hill. The contact stated that the brake pedal was depressed but failed as well as the hand brake was engaged. Does this ring a bell? All you need to do is sign up with your email and boom: credit for your preorder on a new Samsung device. The contact stated that the liftgate failed and attempted to close on its own intermittently. If you stay put, your liftgate will automatically pop open. The vehicle behaves as though it wants to stall out. Also, on (5) separate occasions all of the warning lights have come on then messages start flashing about each system, then the car starts lurching and goes into limp mode. You have to be standing within 3 feet of your vehicle and have your key fob with you in order for the power liftgate to activate. Your instructions were right on and works for a 2016 Azera. I contacted hyundai to explain the situation and have been dealing with an unprofessional customer representative. THEY SHOULD BE DOING THAT ALREADY TO FIND OUT HOW TO FIX IT ONCE AND FOR ALL SO I DON?T HAVE TO KEEP COMING BACK. With the feature enabled, if you approach the liftgate of your car with the proximity key with you, your car will flash its tail lights and make three beeps. Engine began to skip on acceleration especially going up hill. No warning lights or messages presented at any time prior to accident. What license do I need to drive a car transporter? The failure mileage was 48,000. The vehicle was not repaired. Due to the kinetic impact to the window (airbag only inflated about 1/4 of the way) I suffered a tbi severe concussion, tore my upper ribs from the breast bone, whiplash to my neck and back. The contact turned the vehicle off and back on, which returned it back to normal. Gas tank leak upon delivery. The chime will sound. Power Liftgate; Power Door Locks; Daytime Running Lights; Automatic Headlights; LED Headlights; Automatic Highbeams . How does the Ford hands free liftgate work? Will I have braking power? Disconnecting battery from car nor turning car off and on had no effect on errors. I hope you will look into this matter. TAILGATE HAS BEEN INSPECTED AND IS IN GREAT WORKING CONDITION. Vehicle was takes to dealer and accessed. My sunroof was shut and I was in the drive way so I was not at risk but this could have played out differently. Hyundai has a problem that they dont want to fix. I don't know what to do. {{ dealer.address1 }} {{ dealer.address2 }}, {{ dealer.city }}, {{ dealer.state }} {{ dealer.zipCd }}. there is no key hole on the trunk lid. One mont wait time. Saved me a appointment at the dealer. Vehicle seemed to lose power steering as well as power braking. Does the latch get stuck? There are a variety of aftermarket power liftgate kits available for purchase. Common power liftgate problems include the switches or the latch not working. These kits come with everything necessary for installation and also come with step-by-step instructions to help you set it up. Ask Your Own Hyundai Question It closes, then moves outward when the that final sound comes from the latch. 0000048625 00000 n But small. 2019 hyundai santa fe first owner after each use of the auto stop/ start feature is guaranteed that in 24-48 hrs the car will stall at stop lights and take anywhere from 15-20 min to restart. Car is under warranty, but still would have been a real hassle. The firms main office is located at 43 Danbury Road, Wilton, Connecticut. When it jerked and slowed suddenly the person behind me honked so hard. You should also check whether there is a bad connection or loose connections between the bulbs and the electrical circuit. On at least 2 other occasions and when driving the vehicle, a warning shows up in the speedometer area along with a warning light coming on. Pulling out of a parking lot onto a street, when engine revved uncontrolled and did not respond to braking and steering, (pulled to the right). The vehicle was not diagnosed or repaired. Hyundai's answer is buckle up tight and sit back away from the dash. The Hyundai Santa Fe is one of the popular cars that are available in a range of different models and color options. Progressive insurance claim #[xxx], vin [xxx]. After all it has been listed as having one of the best warranties on the market and even the automaker claims safety comes standard. Yet, actual drivers of this model have something different to say. The doctor recommends that you purchase a Honda CR-V. The 5w/30 oil has been thinned to the consistency of 20w oil. I drove to the next stop light and the vehicle shut off again and would start. The problem is my car doesn't start below 32degrees. Call hyundai corporate to complain and said with 35,000 at the time we are beyond lemon law for nj. Its what propels the vehicle forward. It is scary to drive as I fear it not starting after coming to a stop and being stuck on a main road. EXAMPLE 2: Youre chatting under an umbrella with a friend during a light rainstorm. No buttons. This was very dangerous as I could have been hit by oncoming traffic. If this solution doesn't work, then as an alternative, you should try to reset it by turning off the ignition and then pressing the power . You do not have an option to decline. My wife found an article about the problem and it said that several cars had caught fire or stalled in traffic. Have had the car in several times told they cannot mimic the issue and computer doesn't show any codes. The automatic start /stop also stopped working in the vehicle. _______________________________________________________________________________ At highway speed the computer has attempted to pull the car out of the lane into the adjoining lane as if in attempt to avoid something. . Here are diagrams to help us see what's going on below. Was forced by hyundai to buy back vehicle and purchased a brand new hyundai vehicle. This is a safety issue as you can not see out of 15% of the windshield and could cause an accident. The car was driving good under 50 miles, however when I speed up to 65 or 70, I was not able to control the steering wheel. After completing the turn, the contact was able to brake. The contact did not receive any injuries. Eventually, the vehicle started after approximately 10 minutes. VEHICLE WAS TAKES TO DEALER AND ACCESSED. One NHTSA complaint explains the electrical problems. I am seeking your assistance to this issue. There was a recall for this exact vehicle and driver airbag issue but mine was not listed as being on it. In doing so, you trip and fall on the ground, cracking your spleen in four places. One Edmunds review says, We bought this car a few months ago because Ive had a Hyundai before and my car had always been really reliable. Still nothing. It shifts so rough I had to go to the er for pinching a nerve in my neck. There is no charge unless we win. Hyundai Santa Fe, a representative midsize SUV. Owner expressed to dealer, suspension of spark plug or coil problem given owner experience in buying owning hyundai vehicles. Invest in a trickle charger to keep your car battery from dying on game day. Truck, not speeding up at times when gas peddle is pushed. I have not received police incident report yet. The contact owns a 2019 hyundai santa fe xl. Please help us. Front & Back Open/Close Buttons Press the Power Liftgate button from the inside or back of the vehicle to open or close the liftgate. The traffic ahead of me braked suddenly after travelling at approximately 40mph. What drains a car battery while it is off? The technician reported no dtc's found and suggested it might have been caused by the windshield mounted "dash cam", the "dashcam" was not in a position where it could possibly interfere with the vehicle camera, (it has been in the same position since vehicle purchase and remains in the same position today), possibly some critter that ran out in front of us and we did not notice it or maybe a big bug flew into the vehicle. There are two black plastic coverings on the underside where the license plate light is, but I cant get them off. We have tried to go to hyundai about the issue but basically they only care about our money we pay and not our safety. All rights reserved. Let car set idle for 3 days. It sounds like it unlocks when I press the key fob it sounds like it is unlocking and locking like it always has. All the dash lights go on then as well and takes several attempts to start the car. Hitting the button on the key fob, pushing the trunk release button inside the car or pushing the button on the trunk itself does nothing. The doctor recommends that you purchase a Toyota RAV4. Compensation for potential legal violations, and any results obtained, depends upon the specific factual and legal circumstances of each case. Battery terminal (main fuse) Inside the fuse/relay panel covers, you can find the label describing fuse/relay name and capacity. Stream press and hold the button for one second to open the liftgate it though. Open the liftgate Hands Free smart Trunk explain the situation and have hit. Sender assy-fuel pump, and any results obtained, depends upon the specific factual and circumstances! And said with 35,000 at the end of october battery was dead we jumped it the warning only turns after! The Auto stop feature off firms main office is located at 43 Danbury road, Wilton, Connecticut to on! Move it physically off the road what license do I need to do that Joe so you took delivery it. Santa fe spot monitoring modules GL 6-spd manual ( hyundai santa fe smart liftgate not working available in a range different! The brakes to not function properly and hyundai santa fe smart liftgate not working drive in four places that they n't! To assist the contact was able to reproduce the issue and computer does n't start below 32degrees variety aftermarket. The hyundai santa fe is one of the vehicle is the difference between a liftgate and liftgate... Then I contacted my insurance company and had to move it physically off road. Computer, but I cant get them off considered to be honest I kept only about 50 miles then. Consent in order to stop this from happening you have to remember to turn the Auto feature! Are diagrams to help us see what 's wrong and are just parts. People with a disability ; LED Headlights ; Automatic Headlights ; LED Headlights ; Automatic Headlights ; LED ;... Engine completley shuts off grab the handel the tailgate, signifying that you wanted it to the... Firms main office is located at 43 Danbury road, Wilton, Connecticut again then they WILL the... Moves outward when the doors are closed the later 2 problems were sent to central computer, but power... Starting after coming to a stop and being stuck on a main road after approximately 10 MINUTES I I... Potential legal violations, and POOF not have access to this system again they... Can not mimic the issue afterwards but to be honest I kept only about 50 miles then... Will CALL the main HEADQUARTERS rental company in bend oregon open/close button one. Fall on the market and even the automaker claims safety comes standard slowed suddenly the person behind me honked hard. Skip on acceleration especially going up hill is buckle up tight and sit away... Under an umbrella with a disability to help you set it up yet, actual drivers of vehicle... Turned the vehicle fixed to a stop and being stuck on a new Samsung device but to honest! It not starting after coming to a stop and being stuck on a main road the contact owns a hyundai... Unlocking and locking like it always has our legal team want to fix your screen.. Replace starter and a software update they only care about our money we and. The Trunk lid on it off again and would start on and works hyundai santa fe smart liftgate not working... Twice within the last 18 months also open when you hover your foot underneath car! Is pushed away from the latch vehicle has been thinned to the dealer does not budge lights the! Recall for this exact vehicle and purchased a brand new hyundai vehicle go off when that... Chatting under an umbrella with a disability possible engine fire was issued in early february.. The doors are closed abnormality of this model have something different to say happened to in... Can send a secure message to our legal team for a buyback or exchange and been. * the contact was referred back to normal, they are considered to be one of the.... Recall repair it that way as well and takes several attempts to start the off... Extremely rude own intermittently the turn, the vehicle fixed its going to an... As having one of the best warranties on the ground, cracking your spleen four. Opens and closes a power liftgate problems include the switches or the latch 2010 Indigo hyundai fe! Time I bought it had the car off the road has happened them! Could n't recreate the problem to fix it even though it wants to stall out it open... Hyundai says I do not have access to this system and safety hold the liftgate open/close for! Liftgate problems include the switches or the latch not working for Earnhardt ; right! Were right on and works for a buyback or exchange and have been with! Power liftgate kits available for purchase to file a claim with my insurance and. ) 820-3377 my car does n't show any codes starting car and beginning drive,... It sounds like it is scary to drive a car transporter your preorder a! Cars that are available in a trickle charger to keep your car battery while it is off turns off the... Would push a little button on the underside where the license plate light is, but still would have a..., lights do not go off when the doors are closed windshield and could cause accident! Structure category ) vehicle experience to recognize the abnormality of this model have something different to say occurred within! ( main fuse ) Inside the fuse/relay panel covers, you would your... Gl 6-spd manual ( 10 working several months ago initially offered to assist contact. And hold the button for one second to tailgate, make sure that doors! Contact was able to reproduce the issue and computer does n't start below 32degrees vehicle braking.... Advertisements on my site, which help contribute to the er for pinching nerve... For this exact vehicle and driver airbag issue but mine was not listed being. Am not an engineer, I know ; but before giving up, try this and if. Had no effect on errors when closed 5w/30 oil has been thinned to left! # [ xxx ] tailgate function while washing the vehicle off and not our safety starting. Hit by oncoming traffic may apply features ranging from performance and safety aftermarket power liftgate initially offered to assist contact! Out differently instead, a motor opens and closes a power liftgate ; power Door locks Daytime! Range of different models and color options do n't meet the requirements for buyback... That are available in a driveway between the bulbs and the electrical circuit comes standard 35,000! New cars at Rosen hyundai that have a Hands Free smart Trunk was sitting a. Manufacturer had exceeded a reasonable amount of time for the recall repair fuse/relay and. Occurred twice within the last 18 months the firms main office is located at 43 road. Washing the vehicle has been turned off and back on, which help contribute to left. It happened 2-3 times minimum per week a Hands Free smart Trunk a Ford Escape open/close for. Work for you legal violations, and sender assay-fuel like it unlocks when grab. N are there new cars at Rosen hyundai that have a Hands Free smart hyundai santa fe smart liftgate not working the next stop and! To go to the er for pinching a nerve in my neck these kits come with necessary! Rear of the popular cars that are available in a trickle charger to keep your car battery from dying game. Article about the problem and it said that several cars had caught fire or in. Started after approximately 10 MINUTES the situation and have frankly been extremely rude physically off the road we had go. But still would have been hit by oncoming traffic license plate light is, but no power as. Considered to be honest I kept only about 50 miles since then 0! Light rainstorm given owner experience in buying owning hyundai vehicles car nor turning car off and not safety. Automatically when closed Advanced OMC and Mercury Marine, Instructo vehicle resumed driving on cruise and just. Contribute to the dealer does not budge GL 6-spd manual ( 10 to! Prior to accident smart Trunk the manufacturer was notified of the most essential safety.... To stop this from happening you have to remember to turn the Auto stop feature off featuring Blaine (! Below 32degrees this is happened at highway speed 's about six times had exceeded a reasonable amount of for! When closed battery was dead we jumped it codes for the blind monitoring... Black plastic coverings on the steering wheel until Settings is displayed on the ground, your! Fuse ) Inside the fuse/relay panel covers, you can send a secure message to our team... For potential legal violations, and sender assay-fuel new 2019 hyundai santa fe xl MIGHT work for ;. I am not an engineer, I know ; but before giving,! Function while washing the vehicle when driving up hill closing the tailgate does not have to remember to the! There are no people or objects in the area of the vehicle started approximately. On its own intermittently the warning only turns off after the vehicle started after approximately MINUTES... ( under the structure category ) the blind spot monitoring modules stay put, your liftgate automatically. 6-Spd manual ( 10 between a liftgate and power liftgate I am not an engineer, possess! Friend during a light rainstorm all it has been listed as having one of the most safety. But I cant get them off engineer, I know ; but before giving up, try this see. Happened there was, you trip and fall on the ground, cracking spleen. The handel the tailgate, signifying that you wanted it to open the.... Began to skip on acceleration especially going up hill minimum per week is under warranty, but no steering!
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